About Respage

We build technology that improves prospect experiences and simplifies the challenges of modern property management

Our goal at Respage is simple: to help multifamily owners and operators solve their most pressing pain points with technology. Whether it’s helping with lead gen, the leasing process, or resident retention, our approach combines a rockstar team, proprietary technology, and the most attentive customer service experience we can possibly provide.

Schedule A Demo
The Respage team collaborating in the office

Solutions that benefit everyone

We build solutions that benefit everyone, from prospects and residents to onsite teams and owners. Across more than two decades in multifamily, we’ve learned that the best results come from pairing intelligent technology with people who genuinely care about your success.

What guides our work:

  • Helping multifamily owners and operators solve their most pressing pain points
  • Supporting every stage of the journey, from lead gen to the leasing process to resident retention
  • Combining a rockstar team with proprietary technology
  • Delivering the most attentive customer service experience we possibly can
Respage team members working together

Our Philosophy

From a social media platform in 2005 to a full lead-to-lease platform today

With 20 years under our belt and over 10,000 apartment communities served, we have delivered extraordinary results for our clients and their renters. Our mix of expert service offerings and technology products improves results across the entire lead-to-lease journey (and a bit beyond that, too).

From launching the Respage social media and reputation platform, to adding paid search and SEO, to building multifamily’s first AI chatbot in 2017, we’ve continually evolved to meet the needs of the industry, all the way to today’s fully-automated, AI-forward Smart Leasing Platform.

A Respage team member at work

Two decades of multifamily impact

Schedule A Demo
20
Years serving multifamily
10,000+
Apartment communities served
2017
Launched multifamily’s first AI chatbot

We believe that…

Results and freedom go together

You can get amazing results and free up your staff at the same time with intelligent automation, by partnering with an expert team, or simply through using better tools.

Customer service is the heart of everything

Customer service isn’t an add-on. It’s the heart of everything, which is why we give any concerns the time and resources they need for full resolution.

Multifamily deserves purpose-built solutions

There’s nothing quite like multifamily, and solutions designed exclusively for apartment communities will generate the best results for industry teams.

We’re reinventing the rental journey

That’s why we launched the industry’s first conversational AI-based chatbot in 2017. And built the first prospect-nurturing solution that covers all major communication channels. And unified our offerings to create a single, cohesive prospect and resident management platform.

We’re not stopping there, either. We have exciting projects in the works that’ll make the leasing experience even easier for owners, property managers, and renters. But if you’re interested in what we can do to help make things better today, check out our range of solutions.

Explore Our Solutions
A renter using a mobile device during the rental journey

Our leadership

William Evick, CEO of Respage

William Evick

Chief Executive Officer

Ellen Thompson, Co-Founder of Respage

Ellen Thompson

Co-Founder

Wayne Steiner, CTO of Respage

Wayne Steiner

Chief Technology Officer

Jackie Koehler, Chief of Staff at Respage

Jackie Koehler

Chief of Staff

Lisa Horrocks, Director of Operations at Respage

Lisa Horrocks

Director of Operations

Christy Metz, Head of Sales at Respage

Christy Metz

Head of Sales

William Evick

Chief Executive Officer

William (Bill) is the CEO of Respage, bringing decades of experience in multifamily and property technology to the role. With over 30 years in PropTech and more than two decades in FinTech, Bill has spent his career building solutions that help property management companies streamline operations, increase revenue, and improve communication at scale.

Before joining Respage, William held senior sales leadership roles at Yardi and MRI Software, where he helped build category-leading platforms serving thousands of property management companies. He also founded and led two technology companies to successful acquisitions, giving him firsthand experience building products that solve real operational challenges for the multifamily industry.

Throughout his career, he has worked with property management companies across multifamily, commercial, student housing, vacation rentals, and affordable housing, giving him a deep, ground-level understanding of the challenges Respage’s customers face every day.

Ellen Thompson

Co-Founder

LinkedIn

Ellen is Co-Founder of Respage. Since its founding, Respage has helped over 10,000 communities attract, engage, and retain residents. Its platform assists properties in generating leads, automating leasing, and managing reputation and social media. Ellen is also the Founder of Results Repeat, a mid-sized digital marketing agency that has helped hundreds of companies create a digital presence and use SEO and paid marketing to generate more business online.

Ellen’s companies were both recognized in the Inc 5000 list of fastest growing companies in 2021. Her companies have also been recognized on the Philadelphia 100 list of fastest growing companies 15 times and been identified by the Philadelphia Business Journal as one of the best places to work 7 times.

Ellen graduated from the Wharton School at the University of Pennsylvania, serves on the Board of PACT for Animals, and is an active volunteer for several other organizations. In her spare time, she likes to figure skate, play tennis, and spend time with her son, Jackson.

Wayne Steiner

Chief Technology Officer

LinkedIn

Wayne joined Respage in 2015 as Chief Technology Officer, making an enormous impact on the organization from the start. In his time at Respage, he has single-handedly built a top-notch Technology department, including premier Development and QA teams. He also spearheaded the creation of the AI-Powered Chatbot, the most sophisticated chatbot offered in Multifamily. In response to the COVID-19 pandemic, Wayne personally conceived the idea for the Respage Resident Amenity Scheduler and brought it to market in a two-week timeframe. Through Wayne’s vision and leadership, Respage has been able to consistently bring the most innovative products to market. He is constantly at the forefront of what the Multifamily marketplace wants and has created the infrastructure to deliver quickly and efficiently.

Prior to joining Respage, Wayne was the Lead Developer and Software Architect at Global Healthcare Exchange for 14 years.

Wayne brings over 23 years of software development experience to his leadership at Respage.

Jackie Koehler

Chief of Staff

Jackie has been with Respage for nearly 23 years, joining the company soon after its inception. For more than three decades, she has specialized in taking small SaaS companies to the next level, always putting the customer first and with a sharp focus on scalability.

Prior to joining 4 Walls, Jackie built her career at multiple startups in operations, sales, and marketing leadership roles.

Jackie is the connective tissue of Respage, keeping teams aligned, operations running, and people supported in ways that are impossible to miss. Behind every high-functioning team is someone who holds it all together; at Respage, that person is Jackie.

Jackie sits on the board of Northwestern Stables, a historic equestrian facility and nonprofit Fairmount Park property. She holds a bachelor’s degree in Psychology and Business from Washington University in St. Louis and an M.B.A. from Temple University.

Lisa Horrocks

Director of Operations

LinkedIn

Since joining Respage in 2009, Lisa has built the company’s Operations Department from the ground up. She personally grew the Account Management team from herself only to now a full department of talented team members. She is also responsible for streamlining processes across all of Operations. As the company grew, Lisa led the reorganization of the entire department, including the Account Management, Product Services and SEM teams, to accelerate workflow and deliver industry-leading customer service. Before becoming Director of Operations, she was Respage’s first Account Manager, and then Account Manager Supervisor.

Prior to joining Respage, Lisa served as the Operations Manager for a sports technology company, the Office Manager for a computer parts broker, and the Administrative Manager for a food brokerage company.

Lisa received her Associate’s Degree in Specialized Business from Katharine Gibbs School and her M.B.A. from Villanova University.

Christy Metz

Head of Sales

With more than 25 years in the multifamily industry, Christy Metz has built a career spanning nearly every corner of the business, from onsite operations and property management to supplier marketing, enterprise sales, and commercial strategy. That breadth of experience gives her a unique understanding of the challenges facing apartment owners, operators, and the technology partners that serve them.

Before joining Respage, Christy held key sales roles with Zillow and TheGuarantors, where she helped grow strategic partnerships with many of the nation’s largest multifamily owners and operators.

As Head of Sales, Christy leads Respage’s go-to-market strategy, sales organization, and strategic client partnerships. She is passionate about building high-performing teams and helping multifamily operators leverage technology that delivers measurable business results.

Our Solutions

See how we can help through our range of multifamily products and services

AI Leasing

ResMate answers every lead instantly, schedules tours, and nurtures prospects from first touch through lease.

Learn More

CRM: Smart Leasing Platform

A fully-automated, AI-forward CRM that unifies prospect and resident management in one place.

Learn More

Marketing Services

SEO, PPC, social advertising, and reputation management built exclusively for apartment communities.

Learn More

Want to learn more?

Let us show you how Respage can help your communities.

Schedule A Demo